PRIVACY POLICY

Last updated: March 7, 2026

1. Introduction

SKUuz ("we", "us", or "our") operates the website www.skuuz.com and the SKUuz product catalog management platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.

2. Our Core Commitment

  • We will never sell your personal or corporate data. Your information is not a product. Period.
  • No third-party company will have access to your data for any reason without your express written consent.
  • Your product catalog data, media assets, and business information remain exclusively yours at all times.

3. Information We Collect

3.1 Information You Provide

  • Account registration details (name, email address, company name)
  • Billing and payment information (processed securely by Stripe — we do not store card details)
  • Product catalog data, images, and media you upload to the platform
  • Support tickets and communications with our team

3.2 Information Collected Automatically

  • Device and browser type, operating system, and IP address
  • Usage data such as pages visited, features used, and session duration
  • Cookies and similar tracking technologies (see our Cookie Policy)

4. How We Use Your Information

We use the information we collect solely to:

  • Provide, operate, and maintain the Service
  • Process transactions and send related billing information
  • Respond to support requests and communicate service updates
  • Improve and personalize your experience on the platform
  • Detect, prevent, and address technical issues or security threats
  • Comply with legal obligations

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal or corporate data to any third party.

We may share limited information only in the following circumstances:

  • With your explicit consent — for example, when you choose to publish product data to your connected Shopify store
  • Service providers — trusted partners who assist in operating our platform (e.g., Stripe for payments, Supabase for infrastructure). These providers are contractually bound to protect your data and may only use it to perform services on our behalf
  • Legal requirements — if required by law, regulation, legal process, or governmental request
  • Business transfers — in connection with a merger, acquisition, or sale of assets, in which case you will be notified before your data is transferred

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encryption at rest, role-based access controls, and regular security audits. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required for legal, accounting, or regulatory purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate or incomplete data
  • Erasure — request deletion of your personal data ("right to be forgotten")
  • Portability — request your data in a structured, machine-readable format
  • Restriction — request that we limit processing of your data
  • Objection — object to processing of your data for specific purposes
  • Withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@skuuz.com.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where required, to protect your data in accordance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@skuuz.com

Website: www.skuuz.com