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Getting help
Four layers of documentation, contextual in-app tooltips, a changelog, and the in-app support ticket system — here's how to find answers fast.
SKUuz provides multiple layers of help:
- Quick Start Guide — a step-by-step walkthrough for first-time setup.
- User Guide — day-to-day product management reference.
- Admin Guide — data model configuration, user management, billing, and advanced settings.
- This Knowledge Base & Setup Guide — searchable topic pages covering every feature.
Contextual tooltips
Small help icons sit next to features and settings throughout the interface. Clicking one shows a concise description and a 'Learn more' link to the relevant guide section. Tooltips are role-aware — admin features link to the Admin Guide, user features to the User Guide.
Changelog
The Support page includes a Changelog tab listing platform updates in reverse chronological order, each categorised as Feature, Fix, Improvement, or Breaking Change.