Knowledge Base

Agents are autonomous AI automations with a type, a trigger, and an action config. They process products through a queue, log every action, and run continuously via a cron dispatcher.

An AI chat assistant with full context of your catalog that can execute 24 actions — from managing attributes and categories to diagnosing publish issues and importing files via chat.

Auto-assigns products to your category hierarchy using AI, with confidence thresholds, a hallucination catch that rejects invented categories, auto-create mode, and re-categorization.

Validation agents enforce data quality through configurable rules — including AI-powered semantic checks — and consume zero credits for rule-based checks.

Attributes define your product structure. Learn about data types, formula fields (CONCAT, IF, COLLECT_VARIANTS), Lists for controlled vocabularies, and category-specific attributes.

How SKUuz generates SEO-optimised descriptions, titles, and bullets — and how AI Field Prompts give you per-field control over tone, length, context, and image analysis.

Publish rules auto-assign products to a channel hierarchy, readiness scoring flags what's ready, and the channel listener tracks exactly what changed since the last push.

Collections group products for merchandising and sync bidirectionally with Shopify. Smart collections auto-include by rules; manual collections are hand-picked. Plus multi-market pricing.

A deep dive into multi-group AND/OR publish rule composition, readiness gating, and diagnosing why a product isn't publishing — for operators managing complex channel structures.

A deep-dive into mapping PIM attributes to external channel fields, including metafield namespace/key mapping and versioned mappings — for members configuring complex syndication.

41 built-in locales with cascading resolution so no field is ever blank, automated by Translation Agents, with BrandGuard™ protecting brand terms during translation and generation.

The Image Agent generates SEO alt text under 125 characters from the product title, category, and image, with auto-approve or review modes, plus Image Studio for background removal.

How AI credits are consumed, the four plan tiers, Launch Packs for initial enrichment, and how Shopify billing works for App Store merchants.

Five roles from Client to Owner, organisation-level data isolation enforced by Row-Level Security, encrypted tokens, hashed API keys, and HMAC-validated webhooks.

How the visual Data Model editor mirrors your Product Detail Page for intuitive schema management.

How the Command Center dashboard shows pipeline status, attention alerts, agent activity, and interactive search results.