Question 1

What is SKUuz?

Accepted Answer

SKUuz is an agentic product catalog manager — a platform where autonomous AI agents manage your product data. Twelve specialist agents handle content generation, translation, pricing, image analysis, validation, data model management, publishing, product relationships, reporting, import, product operations, and the Command Center. Unlike traditional PIMs where you do the work, SKUuz agents autonomously import, enrich, translate, validate, and publish your catalog. You supervise — they execute. Every paid plan gives access to all agent types, limited only by your monthly credit budget. The free tier includes 500 AI credits and supports up to 50 products.

Question 2

What is a product catalog manager and why do I need one?

Accepted Answer

A product catalog manager (PCM) is software that serves as the central source of truth for all of your product data. Instead of maintaining product information across disconnected spreadsheets, ERP exports, and individual store listings, a PCM lets you define your data model once, import and enrich product records in bulk, and then publish consistent, high-quality data to every sales channel. The result is fewer listing errors, faster time-to-market for new products, and dramatically better SEO performance because every title, description, and image alt-text is optimised before it reaches your storefront. SKUuz adds AI automation to every step of that workflow — from auto-generating product descriptions and feature bullets to evaluating publish readiness and syncing changes to Shopify, WooCommerce, or BigCommerce in real time.

Question 3

Can I use SKUuz for free?

Accepted Answer

Yes. Every SKUuz account starts on a free plan that includes up to 50 products, 500 AI credits per month, and a single store connection. There is no credit card required and no time limit. The free plan gives you a real experience of the agentic platform — import your catalog, configure agents, and watch them generate descriptions and categorize products automatically. When you need more capacity or credits, upgrade from the Billing page.

Question 4

How do I sign up?

Accepted Answer

There are two paths to sign up. First, you can register directly from the SKUuz website by clicking 'Get SKUuz' and following the guided onboarding flow in your browser. Second, you can install SKUuz from the Shopify App Store — in that case, the entire onboarding experience runs inside the Shopify admin as an embedded app, so you connect your store, choose a plan, and import products without ever leaving your Shopify dashboard. Both paths converge on the same platform with the same features; the only difference is whether you access SKUuz as a standalone web app or as an embedded panel inside Shopify.

Question 5

What does the onboarding process look like?

Accepted Answer

After sign-up you follow a guided five-step flow that takes under five minutes to complete: (1) Welcome & Store Connection — you enter your store URL and authorise the connection so SKUuz can read and write product data; (2) Plan Selection — you choose a plan tier (billing is handled through Shopify for App Store installations, or through secure checkout for direct signups); (3) Initial Product Import — you can pull your entire catalog from Shopify, WooCommerce, or BigCommerce, upload a CSV or Excel spreadsheet, or add a few products manually; (4) AI Preview — SKUuz auto-generates sample descriptions and SEO content for a handful of your products so you can see the quality before committing; and (5) Confirmation — a summary screen showing what was imported, how many credits were used, and next steps. The whole flow can be completed inside the Shopify admin iframe or in the standalone SKUuz web app.

Question 6

Is there a guided tour once I'm inside the platform?

Accepted Answer

Yes. SKUuz provides multiple layers of in-app guidance. The Quick Start Guide is a structured walkthrough that covers connecting your store, importing your first products, enriching data with AI, and publishing — all in under ten minutes. Beyond the Quick Start, you'll find contextual help tooltips (small ℹ️ icons) throughout the interface next to every major feature and setting. Clicking a tooltip shows a brief description and a 'Learn more' link that navigates directly to the relevant section in either the User Guide or the Admin Guide, depending on whether the feature is user-facing or admin-configured. The User Guide covers day-to-day product management, while the Admin Guide is a comprehensive reference for data model configuration, store mapping, import profiles, user management, and billing.

Question 7

What browsers and devices does SKUuz support?

Accepted Answer

SKUuz is a modern web application built with React and optimised for the latest versions of Chrome, Firefox, Safari, and Edge on desktop. The entire interface is responsive, so it adapts to tablet and mobile screen sizes, though the full spreadsheet-style data grid is best experienced on a screen 1024 pixels or wider. When running as an embedded Shopify app, SKUuz inherits the Shopify admin's responsive behaviour and works on any device that supports the Shopify admin.

Question 8

Which e-commerce platforms does SKUuz connect to?

Accepted Answer

Getting Started

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