Question 1

What support resources are available?

Accepted Answer

SKUuz provides four levels of documentation: the Quick Start Guide (a step-by-step walkthrough for first-time setup), the User Guide (comprehensive day-to-day product management reference), the Admin Guide (data model configuration, user management, billing, and advanced settings), and the public Guide at skuuz.com/guide (16 topic pages covering every platform feature). All guides are accessible from the Support page in the PIM sidebar.

Question 2

Are there contextual help tooltips throughout the interface?

Accepted Answer

Yes. Throughout the PIM interface you'll see small help icons (ℹ️) positioned next to features, settings, and configuration options. Clicking these icons opens a tooltip with a concise description and a 'Learn more' link that navigates directly to the relevant section in either the User Guide or the Admin Guide. The tooltips are role-aware — admin-only features link to the Admin Guide while user-facing features link to the User Guide.

Question 3

Is there a changelog to track platform updates?

Accepted Answer

Yes. The Support page includes a Changelog tab that lists all platform updates in reverse chronological order. Each entry is categorised (Feature, Fix, Improvement, or Breaking Change) and includes a descriptive title and detailed explanation.

Question 4

How can I contact SKUuz for sales or partnership inquiries?

Accepted Answer

Support & Resources

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